6/21/2023 0 Comments Scavengers party issuesThe Munzee team is a part of the Freeze Tag family, which is made up of many individuals working together to keep our games ambitious, and dependable. That’s why we feel particularly remorseful for any inconvenience these issues may have caused this weekend. We also understand communities depend on transparency and communication in order to flourish. We understand that Munzee is more than just a game to you it’s a community where you can connect with like-minded individuals and enjoy the outdoors. The scheduled maintenance posted for later today is just one of many steps we’re taking to work towards resolving these issues. Our team is conducting a thorough investigation to determine the root cause of the problem and taking measures to prevent it from happening again in the future. On Sunday we experienced issues with multiple failing API servers, which took a bit longer than expected to terminate and resolve. It had trouble rebooting and needed additional assistance from third-party support in order to get everything back up and running again. Unfortunately on Saturday one of our cache servers went down, which caused errors to start rolling in and crash the game. We want to assure you that we are working diligently to resolve the server issues that caused the crash. We understand how frustrating it is to experience these issues while playing the game, especially on a Double Point Weekend and with events also taking place. MHQ would like to take a moment to apologize for the recent server errors that caused the app to be offline multiple times this weekend.
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